Updating your profile with building, room and phone extension info

Modified on Tue, May 7 at 8:36 AM

So that we can best assist you with your technology support questions, please update your Profile in our Help Desk Portal. By updating your profile to include your building, room, and phone extension, we will be able to respond more quickly to your support request.


Please visit our Help Desk Portal at helpdesk.westcarrolltonschools.net and Login (see this Knowledge Base article for more info).


Click on your initial in the upper right corner.


Click My profile


Add or edit the entries for Location, Room Number and Extension. You can also add your mobile phone (only if you are okay with us reaching out to you on your mobile! Adding your mobile phone is completely optional). Click Save at the bottom of the window to save your updates.


Thank you!



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